How do I process an American Express credit card payment? (business)
Merchant Account Services lets customers pay you by credit card. Your bank deposits this payment amount into your checking (Chequing in Canada) account several days after the customer pays you, so you'll want to add a cash account to keep track of the fact that your customer has paid you and your bank still owes you money.
How you process credit card payments depends on whether you use invoices. Select the appropriate option:
I invoice my customers
- If you have not already done so, add a cash account.
- Create an invoice for the customer.
- In the account with the invoice, manually record the customer payment.
- In your checking account, record the deposit from your financial institution.
- In your cash account, manually enter a transaction for the processing fee, using the Biz Misc category.
I do not invoice my customers
- If you have not already done so, add a cash account.
- In the cash account, manually enter a transaction in Quicken for the amount the customer paid you.
- In your checking account, record the deposit from your financial institution.
- In your cash account, manually enter a transaction for the processing fee, using the Biz Misc category.
Notes
- Information is also available about how to receive credit card payments through Visa or Mastercard.
- When you download deposits for more than one credit card payment, Quicken Payment Solutions can show you which payments were part of the deposit. Then you can reconcile the cash account where you record your payments to find out which deposits your financial institution still owes you.
- Sometimes a bank groups together several payments from the same customer into a single deposit. To keep your records straight, you might want to use the information from your paper statement or the Quicken Payment Solutions website to manually enter each payment separately.
Note for our Canadian Customers
The following terms will be different in the Canadian releases of Quicken.
Canada: "Cheque" / United States: "Check"
Canada: "Colour" / United States: "Color"
Canada: "Centre" / United States: "Center"
Canada: "Realise" / United States: "Realize"
Canada: "Behaviour" / United States: "Behavior"
Canada: "Analyse" / United States: "Analyze"
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