What if there is a CD problem when I back up or restore my Quicken data file?

Choose the question that most closely describes the problem you're having. If you don't see your problem described below, additional help with backup is available in your desktop software or on the Web at Quicken Support.

Back up

• What if Quicken is telling me it can't find or access my CD-ROM drive when backing up to a CD?
• Why do I get "Can't open file" when backing up my Quicken data file to a CD?
• Why do I get "Unable to back up file" when backing up my Quicken data file to a CD?

Restore

• Why do I get "Can't open file" or "File not restored" when restoring my Quicken data file from a CD?