Online Payees and Renaming Rules

You can’t use renaming rules to change the name of an online payee. Online payees work differently from downloaded payee names, and their names can’t be altered through the renaming feature.

What online payees are

Online payees are the payees you send payments to through Quicken Bill Pay or your bank’s bill pay service (when using Direct Connect). After you create an online payee and Quicken sends its name to the bill pay service, the name becomes fixed because the service uses it to identify that payee. Quicken can’t change that name later.

How downloaded payee names work

Downloaded transactions, whether from Direct Connect or Web Connect, often include a payee name. This name may be the same as an online payee name, or it may differ from what you use to pay bills. Renaming rules apply only to downloaded payee names, not to online payees.

When you accept downloaded transactions into your register, Quicken can memorize the payee names and add them to the Memorized Payee List based on your settings. If you edit a downloaded payee name, Quicken updates the name in the list and can create a renaming rule so the same change is applied the next time that payee downloads.

What happens when names match

If a downloaded payee name happens to match the name of one of your online payees, renaming the downloaded payee and creating a renaming rule changes only the downloaded name. It does not affect the name stored in your Online Payee List, and Quicken continues to use the original online payee name when you schedule or send payments.