Skip to main content
Skip table of contents

Access Error

This issue occurs when the information you are trying to access either has errors that make it unreadable or is not present (if using removable media or cloud storage). 

If you are otherwise able to access the media in question, move your file from that media to another location and try to access the file from that location.

For more information, see How do I move/transfer my Quicken data file from one computer to another?

If you still cannot access your file, contact Customer Support

Other troubleshooting

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.