If you fully applied a partial payment to an invoice, the invoice transaction in the invoice/receivables register shows a blank Clr status while the payment is marked with a "c". If the report shows the full amount of the invoice without the offset of the payment, make sure the report includes only invoice/receivable accounts and that both the Newly cleared and Not cleared status settings are selected.
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Click the Business tab.
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Click the Reports and choose Accounts Receivable.
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Select the date range to cover the period you want.
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Click Customize.
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Click Accounts tab.
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Select the asset accounts you want to include.
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If you have only business accounts, click Clear All, and then select only the invoice/receivables accounts you want to include.
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If you have several types of accounts, click All Accounts on the left, and then click Clear All. Next click Business on the left, and select only the invoice/receivables accounts you want to include.
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Click the Advanced tab.
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In the Status area, select the Not cleared and Newly cleared checkboxes, and make sure that the Reconciled checkbox isn't selected.
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Click OK.
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