If you are using Quicken for tax purposes, you should add the actual transaction to resolve the out-of-balance entry. This is required to report on taxes correctly, to get the long and short-term gain and other implications correctly.
To add a transaction to resolve the out-of-balance security
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Double-click the cost-basis entry.
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Click the Add Transactions icon.
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The Add Transaction sheet appears, displaying the discrepancy in the number of shares.
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Select the transaction type from the drop-down list.
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Enter the exact date of the transaction.
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Enter the total price, number of shares, and commission amount for the number of shares appearing as a discrepancy.
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Add memo and tags as suitable.
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Click Save to add the transaction.
Note: When you resolve the out-of-balance securities, you must ensure that:
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The resolution transaction doesn’t impact the cash balance of the account.
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The date for the actual transaction is earlier than the date for the cost basis transaction.