What if some of my transactions are missing when reconciling my online account?

For instructions on reconciling an account see How do I reconcile a spending account?

If you choose to reconcile to an Online Balance, and you have transactions you entered manually into Quicken, but they’re not showing up in your Statement Summary, there are a few possible reasons this can happen:

• You haven’t downloaded your latest transactions yet
  You need to have downloaded your transactions into Quicken for them to show up when you reconcile to an Online Balance. If you think this could be the problem, open your account, click 

  

   (the Account Actions icon), and then choose Update Now.
• You’ve downloaded your latest transactions but you haven’t accepted them into the register yet
  Transactions that haven’t been accepted into the register yet appear in the Downloaded Transactions tab at the bottom of the register. You have to accept them into the register before they will appear in the Statement Summary.
  When you initiate a reconcile, make sure to choose the option to Review the unaccepted transactions first.
  

  

  
  
• The missing transaction hasn’t cleared your bank yet
  Sometimes it takes a few days between when you initiate a transaction and when it clears your bank. It won’t download into Quicken until it clears. If your missing transaction is one that is dated recently, it might not have cleared your bank yet.
• Your date range needs to be changed
  Sometimes one or more transactions will fall outside the date range you are looking at. Try adjusting your date range.