What if Quicken was unable to get prices for some of the securities I track?

If Quicken can't download prices for some of your securities, it’s usually due to missing or incorrect ticker information.

Common reasons for missing prices

Check for the following:

No ticker symbol entered

Quicken needs a valid ticker symbol to retrieve pricing data. If the Security Detail View shows a blank Symbol field, Quicken can’t look up the price.

Incorrect or outdated ticker

If the ticker has changed (due to a merger, rename, or reorganization), you’ll need to update it manually.

Unsupported security type

Quicken doesn’t download prices for money market funds. These typically have symbols ending in XX (e.g., VMFXX).

How to fix it

Use the Look Up Symbol feature to find and correct missing or outdated ticker symbols:

1. Open the investment account.

2. Select the security in question and go to its Security Detail View.

3. Click Edit Details.

4. Click Look Up Symbol and follow the prompts to search by security name.

5. Select the correct symbol and click OK.

Once updated, try downloading prices again.