If a tenant has an upcoming or overdue rent payment, you can send a reminder email using Rent Center. The email reminder includes payment details and can be customized before sending.
Send a rent reminder
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In the Rental Property tab, select Rent Center.
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Select the tenant you want to remind.
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Select Remind. The rent reminder template opens in the Email Preview window.
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In Email, enter the tenant’s email address. If the tenant’s contact information is saved in Address Book, the email address is filled in automatically.
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Review the email and make any necessary edits. You can update:
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The subject line
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The message content
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Payment details (if needed)
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Select Send Email to send the reminder.
What happens next
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The tenant receives the email with rent details and a reminder to make a payment.
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If you track rent payments in Rent Center, you can check back later to see if the payment has been recorded.
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If the tenant has already paid but the payment is not reflected in Rent Center, you may need to manually update the payment status.
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