Reactivating an account
To reactivate an account:
- Go the Tools menu and select Account List.
- Select Edit for the account(s) with issues.
- Select Online Services on the Account Details screen.
- Select Deactivate.
- Click Yes for Would you like to deactivate this service?
- Once the service is deactivated, select Set Up Now.
- Enter your login information on the Activate One Step Update screen.
- Select Connect. You may need to answer additional security questions.
- When prompted, make sure the Action marked Link to Existing Account is selected and select Next.
- Your account(s) will now be reactivated.