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Reactivating an account

To reactivate an account:

  1. Go the Tools menu and select Account List.
  2. Select Edit for the account(s) with issues.
  3. Select Online Services on the Account Details screen.
  4. Select Deactivate.
  5. Click Yes for Would you like to deactivate this service?
  6. Once the service is deactivated, select Set Up Now.
  7. Enter your login information on the Activate One Step Update screen.
  8. Select Connect. You may need to answer additional security questions.
  9. When prompted, make sure the Action marked Link to Existing Account is selected and select Next.
  10. Your account(s) will now be reactivated.
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