How do I resolve issues with downloaded bonds-related transactions?

It's usually easier to update transactions directly from your broker than to enter them manually. Depending on the way your financial institution provides the information for download, however, certain discrepancies can result with bonds-related transactions. The more common ones are listed below.

• Why are only some of my bonds showing up? (I downloaded bonds I recently purchased)

  This can occur for two reasons:

  • Your financial institution did not add the date to the name of the bond.
  • Some financial institutions lump multiple bonds transactions together as one big purchase. In this case, you should first accept the transaction into your transaction list. Then, edit it as necessary to break it up into multiple buys.
• My Quicken and my financial institution information don't match (I entered a buy manually, and then downloaded the same transaction)

  Units may be reported differently by the financial institution, so Quicken and the financial institution appear to be out of sync. This problem is more common with Ginnie Mae and Fannie Mae bonds.

  You can obtain the factor adjusted price from your broker and then manually edit your transaction list as necessary.

• The market value of my bond(s) is incorrectly represented in Quicken

  In this case, the return of capital for your bond(s) is correct but the market value is not. This is because Quicken can't provide a mechanism to update bond prices (in contrast, for example, to the way it can update stock quotes).

  Ginnie and Fannie Mae bonds have additional problems because there is no way of knowing the factor (percent of the bond that has amortized) of the bonds you own.

• My bonds aren’t taxable, so why is Quicken showing me unexpected capital gains?

  Did you sell the bond before it matured? If not:

  To cancel out the amount you receive from the sale of a bond (so there’s no overall realized gain), we recommend that you record the associated Return of Capital transaction as a negative amount.

  However, it's likely that your financial institution can't represent a negative return of capital in the downloadable information.

  Therefore, after accepting the transaction into your register, you'll need to edit it to add a minus sign to the amount (so it becomes a negative amount). Some financial institutions put a note into the memo field of the downloaded transaction to remind you to do this.

  

  Note for our Canadian Customers

  The following terms will be different in the Canadian releases of Quicken.

  Canada: "Cheque" / United States: "Check"
  Canada: "Colour" / United States: "Color"
  Canada: "Centre" / United States: "Center"
  Canada: "Realise" / United States: "Realize"
  Canada: "Behaviour" / United States: "Behavior"
  Canada: "Analyse" / United States: "Analyze"