Products & Services
Overview
The Products & Services view is your master list of everything you bill to clients—hourly services, flat-rate work, and physical products. You'll pull from this list when creating invoices, estimates, and sales receipts, so what you set up here appears on every client-facing document.
The Products & Services view is always available from the left menu, go to Sales > Billing > Products & Services.
What You'll See
The Products & Services view shows:
Name: The product or service name that appears on client invoices and estimates
Rate: Your standard pricing (editable on individual invoices)
Description: Details that help you and clients understand what's included
Tax Applicability: Whether you charge sales tax on this item
Category: Business income category for financial reports and tax schedules
You’ll also see:
Active / Archived tabs: Switch between current offerings and items you no longer offer. Archived items remain on past invoices and in historical reports but aren’t available for new billing.
Search bar: Quickly find specific items as your list grows.
Why Products & Services Matters for Your Business
Setting up Products & Services correctly helps you:
· Save time on billing by reusing standard items instead of retyping details
· Create more professional invoices with clear, consistent descriptions
· Ensure accurate reports and tax data by linking income to the correct categories
What you define here directly affects how income appears in your Profit & Loss and on tax forms like Schedule C.
Example
Sarah, a marketing consultant, has set up these services:
Strategy Session ($200, taxable, Consulting Income)
Social Media Management ($1,500/month, taxable, Consulting Income)
Campaign Analytics Report ($350, taxable, Consulting Income)
When she creates a client invoice, she selects items from this list. The rates populate automatically (she can adjust them if needed), and her income sorts into the correct category for reports and taxes.
Creating and Managing Products and Services
Create a new product or service
Click + Create
Enter Name. This is what clients will see on invoices (e.g., "Website Design" or "Dog Walking - 30 min")
Set Rate. Your standard price or hourly rate
Choose Service or Product
Add Description. Add details that clarify what's included (optional but recommended)
Taxable. Check this box if you charge sales tax on this item.
Category. Select the business income category—this affects reports and tax schedules.
Click Save.
Your new entry immediately becomes available when creating invoices, estimates, or sales receipts.
Edit an Item
Click any row in the table to open that product or service. You can update the name, rate, description, tax setting, or category. Click Save to keep your changes.
Note: Edits apply only to new invoices and estimates you create going forward. Invoices you've already sent remain unchanged with their original information.
Archive what you no longer offer
Click any row, then click Archive at the bottom. Archived items:
Won't appear in dropdown menus when creating new invoices or estimates
Still show correctly on invoices sent before archiving
Remain in your historical financial reports with accurate data
Archiving preserves your past records while keeping your active list current.
Tips for Maintaining Your List
Review quarterly to update rates and archive unused items
Use specific descriptions to set clear client expectations
Verify tax settings with your accountant or state guidance
Archive instead of deleting to preserve historical accuracy